America's
ConcernsFraud Using a Debit Visa card
By Arlene Johnson
June 24, 2008This really has happened to me. Someone impersonating me and who had the address that is on my Massachusetts driver's license, used my Visa debit card to order four orders of pornography. This particular company, New Online Help.com, whose Email address you will see herein, refuses to refund the dollar. They told me that it is a "Trial." It is fraud, not a trial. The reason you are seeing this concern is because they refused to refund me one dollar. That was all I asked them to do. They had already refunded $29.87 so $1 would not have killed them to return. You can read here that they could not identify me by my Earthlink Email address, and I do not have an msn.com address. Never have.
Once I had the opportunity to advise my bank of the IP number for the perpetrator of this fraud, I ceased asking this company to refund the dollar, because my bank refunded it to me. I advised them to go after the company to recover it for themself.
You will see that Nicole responded to my plea, but still the dollar is not back in my checking account. Someone needs to get the intermediary company to do this work because far too much time has elapsed since this fraud was perpetuated upon me. It was June 24, 2008 that a man in Texas used my Visa Debit card to defraud me, and June 30, 2008 that I first called your company to report this fraud. Don't think that because I have now heard from a supervisor that I will not hesitate to publish this, because I will if the dollar is not refunded back into my account where it belongs.
Peace,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my work, click on the icon that says Magazine.
From: Arlene Johnson
To: support@newonlinehelp.com
Subject: Re: THIRTEENTH REQUEST-DEMAND FOR THE REFUND OF $1.00 THAT YOU CLAIM HAS NOW BEEN REFUNDED
Date: Aug 14, 2008 5:23 PM
Dear Nicole,
The $29.87 was credited to my bank checking account on July 1, 2008 and posted therein on July 7, 2008, but the DOLLAR still is not back yet as of today, August 14, 2008. I just checked it again now a few seconds ago, and it was not there.
Since you have an intermediary company, SIT on them until they get the dollar back to my Visa Debit card which is connected to my Bank of America checking account. Why does it take this much effort to get you people to do something? Only one time in all of these weeks have I heard from someone there at your company. That is shocking that only now you are responding to my pleas for one dollar back in this fraud.
Peace,
Arlene Johnson
-----Original Message-----
>From: support@newonlinehelp.com
>Sent: Aug 14, 2008 4:08 AM
>To: Arlene Johnson
>Subject: Re: THIRTEENTH REQUEST-DEMAND FOR THE REFUND OF $1.00 THAT YOU
CLAIM HAS NOW BEEN REFUNDED
>
>Dear Arlene,
>
>Record shows the transactions with the amount of $1 and $29.87 was
>cancelled and refunded since 7-30-2008. We have done our part as the
>site's customer support to help you out. We have also sent a follow up
>with the biller. It is now in the hand of the billers bank and your
>credit card company. Please verify the refund with your bank in the next
>days because the refund was previously been made.
>
>Regards,
>Nicole Breeman
>Support Team SupervisorLAST NIGHT, I DECIDED TO MAKE A CALL TO YOUR COMPANY IN HOPE THAT I WOULD BE ABLE TO SPEAK WITH A SUPERVISOR TO CLEAR THIS ENTIRE MATTER UP, BUT WAS UNABLE TO SPEAK WITH A SUPERVISOR. AFTER BEING PLACED ON HOLD FOUR TIMES, THE CUSTOMER SERVICE REPRESENTATIVE STATED THAT THEIR COMPUTERS WERE DOWN, AND ASKED ME FOR MY EMAIL ADDRESS, WHICH I GAVE HER AS a@truedemocracy.net SHE ASSURED ME THAT I WOULD BE CONTACTED AT IT AND SHE REPEATED THE ADDRESS BACK TO ME SO THAT I WOULD KNOW THAT SHE HAD HEARD IT CORRECTLY. BUT NO EMAIL ARRIVED AT IT LAST NIGHT OR TODAY.
I DON'T KNOW WHAT KIND OF OPERATION YOU HAVE THERE, BUT IT DOESN'T LOOK VERY HONEST TO ME, AND I DON'T THINK THAT MY SUPPORTERS WILL THINK SO EITHER.
SHE TOOK THE EMAIL ADDRESS THAT THE MAN USED WHEN HE DEFRAUDED ME, WHICH, AGAIN, I WILL GIVE YOU WHICH IS vyki7412@msn.com AND ASK YOU TO AGAIN REFUND THE $1.00 THAT SOMEONE SAID HAD BEEN REFUNDED, BUT THAT NEVER HAS BEEN OR I WOULD HAVE SEEN IT BY NOW ON MY ONLINE BANK STATEMENT THAT I CHECK EVERYDAY BEFORE WRITING YOU HERE.
STOP WASTING MY TIME AND REFUND THE DOLLAR TO ME USING THE VISA NUMBER 4426247584499334 AS EVEN THOUGH IT IS CANCELLED, MY BANK WILL STILL HONOR A RETURN TO IT. OTHERWISE, THIS WILL BE ADDED TO THE OTHERS PREVIOUSLY WRITTEN IN THE ARTICLE THAT I HAVE ALREADY SENT OFF TO MY WEB SITE DEVELOPER.
PEACE,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my editions, click on the icon that says Magazine.I DON'T THINK YOU REALIZE THE SEVERITY OF YOUR INACTION IN THIS MATTER. YOU DON'T REALIZE HOW RESPECTED I AM AROUND THE WORLD. VARIOUS PEOPLE GIVE ME MONEY BECAUSE THEY KNOW THAT I NEED IT AND PRAISE ME UP ONE SIDE AND DOWN THE OTHER BECAUSE OF THE WORK THAT I DO THAT I GIVE THEM FOR FREE. SO ALLOW ME TO SUGGEST THAT YOU LOG ONTO MY WEB SITE AND GO TO THE TESTIMONIALS ICON TO READ THEM AND THEN LOG ONTO THE ICON THAT SAYS MAGAZINE AND BEGIN READING THE LETTERS TO THE EDITOR STARTING WITH THE SECOND EDITION TO SEE WHAT PEOPLE WHO HAVE READ MY WORK AROUND THE WORLD HAVE SAID TO ME ABOUT IT, BECAUSE I AM FRANKLY GETTING SICK AND TIRED OF SENDING THESE MESSAGES JUST TO BE IGNORED. I REALLY DON'T WANT TO HAVE TO PUBLISH WHAT YOUR COMPANY IS DOING TO ME, BUT WILL IN A HEARTBEAT, BECAUSE WHAT YOUR COMPANY HAS DONE AND IS DOING NOW IS INTOLERABLE TO ME.
YOUR REPRESENTATIVE WHO TOOK THE ORDER SHOULD HAVE SECURED THE TRANSACTION BY REQUESTING THE 3-DIGIT NUMBER THAT IS ONLY FOUND ON THE BACK OF THE VISA CARD, BECAUSE WITHOUT THAT, NO SALE COULD HAVE BEEN MADE AS THE REPRESENTATIVE WOULD HAVE KNOWN THAT IT WAS FRAUD. THIS IS WHY I AM HOLDING YOU RESPONSIBLE FOR THIS MESS THAT YOU'RE IN.
AGAIN, THE EMAIL ADDRESS THAT WAS USED FOR THIS FRAUD WAS vyki7412@msn.com WHICH IS NOT MY EMAIL ADDRESS.
PEACE,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my editions, click on the icon that says Magazine.YOUR COMPANY MUST ENJOY BEING OBSTINATE, FOR YOU SURELY ARE. IT WOULD BE SO EASY FOR YOU TO REFUND THE DOLLAR THAT YOU OWE ME INSTEAD OF HAVING TO RECEIVE AN EMAIL EVERYDAY FROM ME, ESPECIALLY SINCE ONE OF YOUR REPRESENTATIVES STATED THAT IT HAD BEEN REFUNDED. I AM THE WOMAN WHO IS NORMALLY VERY KIND TO PEOPLE. I DO NOT INDULGE IN ANYTHING OF A PORNOGRAPHIC NATURE, EVEN THE JUNK MAIL THAT INVADES MY SUSPECTED MAIL HERE AT MY MAIN EMAIL ADDRESS. SO JUST MAKE THE REFUND NOW WHEN YOU RECEIVE THIS MESSAGE AND I WON'T HAVE TO CONTINUOUSLY SEND YOU MESSAGES LIKE THIS..
THE EMAIL ADDRESS THAT WAS USED TO DEFRAUD ME IS vyki7412@msn.com ONE THAT IS NOT MY EMAIL ADDRESS
PEACE,
Arlene Johnson
Pubiisher/Author
http://www.truedemocracy.net
To access my work, click on the icon that says Magazine.YOUR COMPANY IS REALLY GOING TO LOOK LIKE A FOOL FOR NOT REFUNDING ME THE DOLLAR YOU OWE ME BECAUSE NOW I HAVE BEEN IN TOUCH WITH MANY OTHER CHRISTIANS AND WHEN THEY REALIZE THAT A FELLOW CHRISTIAN HAS BEEN DEFRAUDED AS YOUR COMPANY HAS DONE TO ME, THEY WILL BE INCENSED, BECAUSE THEY KNOW THAT THE JEWS ARE THE ONES WHO HAVE PERPETUATED PORNOGRAPHY ON THE CHRISTIAN WORLD, AND THIS IS WHAT YOUR COMPANY SELLS.
AND THE ONLY WAY THAT I WILL NOT PUBLISH WHAT YOU HAVE DONE TO ME IS WHEN YOU REFUND THE DOLLAR TO MY BANK ACCOUNT. IT IS NOT THERE YET. THAT'S WHY I AM SENDING YET ANOTHER EMAIL MESSAGE TO YOUR COMPANY.
THE EMAIL ADDRESS THAT CAUSED THIS FRAUD IS vyki7412@msn.com WHICH IS NOT MY EMAIL ADDRESS.
PEACE,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my work, click on the icon that says Magazine.DO YOU THINK THAT YOU WILL BE ABLE TO ALLEVIATE THIS SITUATION BY IGNORING ME? WELL, YOU WON'T, BECAUSE I INTEND TO WRITE UNTIL YOU REFUND THE DOLLAR THAT A MAN WHO LIVES IN TEXAS FRAUDULENTLY USED MY VISA DEBIT CARD WITH MY ADDRESS IN MASSACHUSETTS ATTACHED TO IT, AND YOUR COMPANY DIDN'T EVEN ASK HIM FOR THE 3-DIGIT NUMBER ON THE BACK EITHER BECAUSE YOU DON'T CARE FROM WHERE THE MONEY COMES IN ORDER TO PURCHASE YOUR PORNOGRAPHIC GARBAGE. SO IF YOU DO NOT REFUND THIS $1.00, THEN MY INTERNATIONAL SUPPORTERS WILL GET TO READ ALL OF THE SORDID DETAILS REGARDING WHAT YOU HAVE DONE TO ME.
AGAIN, THE EMAIL ADDRESS HE USED WAS vyki7412@msn.com WHICH IS NOT MY EMAIL ADDRESS AND NEVER HAS BEEN.
PEACE,
Arlene Johnson
Publisher/Author
http://www.truedemocacy.net
To access my e-zine, click on the icon that says Magazine.I KNOW YOU ARE THERE, BECAUSE ONE WROTE BACK TELLING ME THAT THIS DOLLAR HAD BEEN REFUNDED EVEN THOUGH THAT WAS UNTRUE, SO PLEASE HAVE THE COURTESY OF RESPONDING, AND DO HAVE THE DECENCY TO REFUND THE DOLLAR AS IT IS NO LOSS TO YOU SINCE YOU DID REFUND THE $29.87. IF YOU DON'T, IT WILL BE IN MY INTERNATIONALLY ACCLAIMED E-ZINE FOR THE WORLD TO READ INCLUDING THIS PORTION, BECAUSE I WILL BE ABLE TO INCLUDE THIS PART WHEN I PROOFREAD THE EDITION FOR MY WEB SITE DEVELOPER TO ADD TO WHAT I HAVE ALREADY SENT HIM.
EMAIL ADDRESS USED TO COMMIT THIS FRAUD: vyki7412@msn.com THIS IS NOT MY EMAIL ADDRESS. YOU CAN SEE WHAT MY EMAIL ADDRESS IS IN THIS EMAIL MESSAGE.
I JUST CHECKED MY ONLINE BANK STATEMENT TO SEE IF THE DOLLAR HAD BEEN REFUNDED, BUT IT HAD NOT. SO NO ONE CAN TELL ME THAT IT HAS BEEN REFUNDED, BECAUSE I KNOW BETTER.
YOUR ONLINE CHAT LINE IS SO INEFFICIENT THAT THEY COULD NOT EVEN TELL ME WHAT DATE THE ILLUSIVE DOLLAR WAS REFUNDED OR MY BANK COULD HAVE CONFIRMED THAT IT HAD BEEN, SO SINCE I DON'T SEE IT ONLINE AND WAS NOT ABLE TO PROVIDE THE BANK PERSONNEL WITH A DATE, THEY COULD NOT ASCERTAIN THAT IT HAD BEEN REFUNDED. BECAUSE NO DATE WAS PROVIDED, THIS IS WHY WE KNOW THAT IT HAS NEVER BEEN REFUNDED.
PEACE,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access the e-zine, click on the icon that says Magazine.I JUST CHECKED MY CHECKING ACCOUNT TO SEE IF BY SOME REMOTE CHANCE THE DOLLAR HAD BEEN REFUNDED, AND DISCOVERED THAT IT HAS NOT. IF IT HAD BEEN REFUNDED, IT WOULD HAVE APPEARED IN MY ONLINE CHECKING ACCOUNT BY NOW, SO I KNOW THAT IT HAS NOT BEEN REFUNDED AT ALL. NOW, ALL YOU HAVE TO DO IS REFUND IT FOR REAL AND I WON'T HAVE TO PUBLISH THIS ENTIRE DIALOG FOR THE PEOPLE AROUND THE WORLD TO READ OR PUT THIS ON MY BLOG EITHER FOR ALL OF THOSE PEOPLE TO READ.
DON'T THINK THAT I WON'T EITHER BECAUSE I HAVE ALREADY SENT THIS OFF TO MY WEB SITE DEVELOPER BY EMAIL. SO IT WILL BE IN MY EDITION ON OR ABOUT SEPTEMBER 1, 2008 IF YOU DON'T REFUND THIS DOLLAR NOW.
NOT YOUR VALUED CUSTOMER, A WOMAN WHO WAS DEFRAUDED,
Arlene Johnson
Publisher/author
http://www.truedemocracy.net
To access my e-zine, click on the icon that says Magazine.The most recent Email to and from these people is at the top of this article.
From: Arlene Johnson
To: support@newonlinehelp.com
Subject: Re: FIFTH REQUEST-DEMAND FOR THE REFUND OF $1.00 THAT YOU CLAIM CANNOT BE REFUNDED
Date: Aug 2, 2008 2:52 AMIF THE DOLLAR HAD BEEN REFUNDED, I WOULD NOT HAVE TO SEND YOU THESE MESSAGES. THE DOLLAR HAS NOT BEEN REFUNDED. I EVEN CALLED UP MY BANK TO ASK THEM BECAUSE I TOOK SOMEONE'S ADVICE THERE AND LOGGED ONTO THE LIVE CHAT FORUM, AND WHEN SABRINA SAID THAT THE DOLLAR HAD BEEN REFUNDED, I ASKED HER WHAT DATE IT HAD BEEN BECAUSE I HAD BEEN IN MY ONLINE BANKING TO CHECK TO SEE IF THE DOLLAR HAD BEEN REFUNDED, AND OBSERVED THAT IT HAD NOT BEEN.
SABRINA COULD NOT GIVE ME A DATE, AND MY BANK, HAVING MY CHECKING ACCOUNT STATEMENT OPEN DID NOT CONFIRM THAT THE DOLLAR HAD BEEN REFUNDED. SO YOU NEED TO REFUND THE DOLLAR NOW, BECAUSE IN ALL THIS TIME, THE DOLLAR HAS NOT BEEN REFUNDED AND NO AMOUNT OF YOUR SAYING IT HAS BEEN WILL MAKE IT TRUE.
REFUND THE DOLLAR NOW OR ALL OF THIS WILL BE IN MY NEXT EDITION AND ON MY BLOG WHICH GARNERS PEOPLE LOGGING ON TO READ POSSIBLY BETTER THAN MY EDITION DOES.
AND I AM NOT YOUR VALUED CUSTOMER EITHER. I AM NOT A CUSTOMER AT ALL, AND I RESENT YOUR SAYING THAT I AM.
THANK YOU,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my editions, click on the icon that says Magazine.-----Original Message----- >From: support@newonlinehelp.com
>Sent: Aug 2, 2008 7:19 AM
>To: Arlene Johnson
>Subject: Re: FIFTH REQUEST-DEMAND FOR THE REFUND OF $1.00 THAT YOU CLAIM CANNOT BE REFUNDED
>
>Dear Valued Member,
>
>Record shows that your membership was previously canceled and refunded.
>
>Thanks and regards,
>Micheal
>Support TeamFrom: Arlene Johnson
To: NewOnlineHelp
Subject: FIFTH REQUEST-DEMAND FOR THE REFUND OF $1.00 THAT YOU CLAIM CANNOT BE REFUNDED
Date: Aug 1, 2008 3:05 PMTHIS IS THE FIFTH TIME THAT I HAVE ASKED YOU TO REFUND $1.00. YOUR CUSTOMER SERVICE CANNOT OR WILL NOT HELP IN THIS SITUATION, BECAUSE THEY CAN'T. THIS IS WHY I TURN TO YOU. REFUND THE $1.00 OR FACE THE CONSEQUENCES OF YOUR ACTION.
EMAIL ADDRESS USED TO DEFRAUD ME: vyki7412@msn.com
SINCERELY,
ARLENE JOHNSON
From: Arlene Johnson
To: NewOnlineHelp
Subject: FOURTH REQUEST-DEMAND FOR REFUND OF $1.00-EMAIL ADDRESS: vyki7412@msn.com
Date: Jul 31, 2008 3:43 PMTHIS IS THE FOURTH REQUEST FOR THE REFUND OF $1.00 THAT YOU CLAIM CANNOT BE REFUNDED.
IT CAN BE REFUNDED, BECAUSE IT WAS FRAUD. THE EMAIL ADDRESS THAT THE MAN USED IS vyki7412@msn.comI WILL CONTACT YOU AGAIN TOMORROW AND THEN AGAIN THE DAY AFTER THAT AND CONTINUOUSLY UNTIL YOU REFUND THE $1.00.
I WILL NOT CONTACT YOUR ONLINE REPRESENTATIVES BECAUSE THEY ARE ONLY BUREAUCRATS WHO DO NOT THINK AS A HUMAN BEING THINKS. SEE BELOW FOR PROOF OT THIS.
PLUS, MY WORLDWIDE COMMUNITY WILL SEE THIS MESSAGE TOO AND KNOW WHAT YOUR COMPANY HAS DONE TO ME.
From: Arlene Johnson
To: NewOnlineHelp
Subject: THIRD REQUEST-DEMAND FOR REFUND OF $1.00
Date: Jul 30, 2008 9:06 AMI AM GOING TO KEEP THIS UP UNTIL YOU REFUND ME THE LOUSY $1.00 THAT YOU HAVE TO DATE REFUSED TO REFUND ME. THE EMAIL ADDRESS THAT THE MAN USED WHEN HE DEFRAUDED ME WAS VYKI7412@MSN.COM
REFUND ME YOU OUTRAGEOUS COMPANY AND STOP TELLING ME TO CONTACT YOUR ONLINE REPRESENTATIVES. THEY WILL NOT HELP ME.
SEE THIS:
From: Arlene Johnson
To: support@NEWONLINEHELP.COM
Subject: Re: Correct Email address-Demand refund of the $1.00
Date: Jul 28, 2008 2:47 PMHello,
YOU had better change your mind, because I did NOT order this product, and my supporters who are all over the world will learn of this because of your obstinancy in refunding one dollar unless you refund it now. You did refund the $29.87, so you can refund the $1 too.All of these conversations will be in the article that will be in my next edition which will be available to the entire world on or about September 1, 2008, unless you refund it now.
Disgusted,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my work, click on the icon that says Magazine.They keep telling me to contact their online representative, but when i did that, they could not help me. See what the main office said to me on July 29, 2008:
To: Arlene Johnson
Subject: Re: Correct Email address-Demand refund of the $1.00
Date: Jul 29, 2008 7:59 AMDear Valued Member,
We apologize for the inconveniences this has caused you. But we could not locate a record using your name and your email address.
We will therefore, request you to contact us via our "24/7 Customer Support" using this link http://dee.247supportrep.com. Our customer support representatives will be online to assist you on your concern.
Regards,
Allan
Support TeamFrom: Arlene Johnson
To: support@NEWONLINEHELP.COM
Subject: Re: Correct Email address-Demand refund of the $1.00
Date: Jul 28, 2008 2:47 PMHello, YOU had better change your mind, because I did NOT order this product, and my supporters who are all over the world will learn of this because of your obstinancy in refunding one dollar unless you refund it now. You did refund the $29.87, so you can refund the $1 too.
All of these conversations will be in the article that will be in my next edition which will be available to the entire world on or about September 1, 2008, unless you refund it now.
Disgusted,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my work, click on the icon that says Magazine.-----Original Message-----
>From: support@NEWONLINEHELP.COM
>Sent: Jul 27, 2008 5:11 PM
>To: Arlene Johnson
>Subject: Re: Correct Email address-Demand refund of the $1.00
>
>
>Dear Arlene,
>
>Thank you for your email.
>
>Records indicate that you have a membership with an adult website
>allnetworkpass.com which have been cancelled and refunded the amount of
>$29.87. Regarding your request to refund the $1.00 charged for the trial
>subscription, we do apologize but that is non refundable.
>
>Regards,
>
>Gio
>Support Team
-----Original Message-----
From: support@newonlinehelp.com
Sent: Jul 12, 2008 6:58 PM
To: Arlene Johnson
Subject: Re: Request refund + info neededDear Arlene,
We apologize for the inconveniences this has caused you. But we could not locate a record using your name and your email address.
We will therefore, request you to contact us via our "24/7 Customer Support" using this link http://dee.247supportrep.com. Our customer support representatives will be online to assist you on your concern.
Regards,
Neysa
Support TeamHello,
Your customer support representatives were not able to solve this at all.I do not have any msn.com Email address. Here is the whole conversation with your customer support representative:
"Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Marlene'
Marlene: Welcome to our 247 Live Chat Customer Support.
Marlene: How may I help you today?
Unknown-it was fraud-my name is Arlene Johnson: Hi, They told me to contact you when I sent an Email. So I am cut and pasting what I wrote to them here for you:
Unknown-it was fraud-my name is Arlene Johnson: Hello, We caught this fraudulent charge before any major charge was levied. Here is what was charged: 06/26/08 PURCHASE 90630624036575944262401 ON 06/24 AT NEWONLINEHELP.COM 866-588-8303 -$1.00 Please refund it. Please also tell me where the man who made this charge against me was when he made it. My bank charged a 3 per cent fee because he appeared to have been outside of the US. I also want to have any information you have on him, because I want to have my bank do an investigation of this fraud. Thank you, Arlene Johnson
Marlene: May I have the 16 digit card # that is being billed.
Unknown-it was fraud-my name is Arlene Johnson: I cancelled it, but will try to remember the number. It was 4426247584499334 I had to get it out of the trash, so this is the correct number.
Unknown-it was fraud-my name is Arlene Johnson: I made a mistake. It is 4426247584499334
Marlene: Record shows that the amount of $29.87 was already issued for a refund.
Unknown-it was fraud-my name is Arlene Johnson: Yes, but the $1 has not been refunded. Did you read my original message?
Marlene: Trial fees cannot be refunded.
Unknown-it was fraud-my name is Arlene Johnson: It was fraud. I don't order shit like this. I publish top secret history, mainly of our country, and do not indulge in crap like this. You had best refund it or I will make my supporters aware of your company's attitude. I have already told one other company that said this to me, and they made the decision to refund me then.
Marlene: Trial fees cannot be refunded.
Unknown-it was fraud-my name is Arlene Johnson: It was not a trial, and I have already cut and pasted our conversation here and will publish it in September if you do not credit this. I did not order your product. There was NO trial, and I was initially told when I called up that it would be credited.
Marlene: Joined: 2008-06-22
Marlene: I'm just telling you what our record shows.
Unknown-it was fraud-my name is Arlene Johnson: I DID NOT JOIN. SOMEONE IMPERSONATING ME DID. YOUR RECORD IS BASED ON FRAUD.
Marlene: Arlene Johnson vyki7412@msn.com
Unknown-it was fraud-my name is Arlene Johnson: That is not my Email address. That's why customer service did not recognize me when I wrote from what IS my Email address. I don't have an msn.com Email address.
Marlene: I'm just telling you what our record shows.
Marlene: Record shows that the amount of $29.87 was already issued for a refund.
Marlene: Trial fees cannot be refunded.
Unknown-it was fraud-my name is Arlene Johnson: I also need to know where the subscriber was when he ordered your product, because I need my bank to investigate this."
If you try to send me an Email at the Email address that is in this conversation you won't reach me, because I do not have any msn.com Email address.
Therefore, this was no TRIAL. This was fraud, and if you don't refund my $1, I will publish this for the whole world to read what your company does to people who have been defauded. This man even has my US address in Milton, Massachusetts from my DRIVER'S LICENSE. One of the other companies to whom he ordered this pornographic material told me that information.
One other company resisted refunding me, and I made them aware of what I would do if they didn't. So they changed their minds and refunded me. They told me that they would need to add me to their database of people who are blocked. I told them that was fine, because I do not indulge in this kind of product to begin with. So you may add me to that database too for the same reason.
I want the dollar back. You will see that I am a publisher of top secret history, and I do not indulge in pornography of any kind. Furthermore, I am a Christian, so would not indulge in this anyway. See http://www.truedemocracy.net/td-25/02.html for proof.
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my editions, click on the icon that says Magazine.-----Original Message-----
From: support@newonlinehelp.com
Sent: Jul 12, 2008 6:58 PM
To: Arlene Johnson
Subject: Re: Request refund + info neededDear Arlene,
We apologize for the inconveniences this has caused you. But we could not locate a record using your name and your email address.
We will therefore, request you to contact us via our "24/7 Customer Support" using this link http://dee.247supportrep.com. Our customer support representatives will be online to assist you on your concern.
Regards,
Neysa
Support TeamHello,
We caught this fraudulent charge before any major charge was levied. Here is what was charged:06/26/08 PURCHASE 90630624036575944262401 ON 06/24 AT NEWONLINEHELP.COM 866-588-8303 -$1.00
Please refund it. Please also tell me where the man who made this charge against me was when he made it.
My bank charged a 3 per cent fee because he appeared to have been outside of the US. I also want to have any information you have on him, because I want to have my bank do an investigation of this fraud.
Thank you,
Arlene Johnson
Hello,
On July 13, 2008, I sent the following Email message to you in which I typed the wrong Email address that the perpetrator gave your company when he ordered the pornography. The correct Email address is vyki7412@msn.com I was so stressed out that I gave you the wrong Email address.Now, I know that he was in Texas, a state in which I have never lived.
Here is the Email that I sent you on July 13, 2008:
Since the three-digit number that is on the back of every credit card was put there in cases of ordering online, it occurred to me that the company should have asked the purchaser for it, but I doubt that they did or he could not have ordered their product. So this next Email is to ask that question as follows:
To: support@newonlinehelp.com
Subject: vkyi7412@msn.com
Hello,
Do you request the three digit number that is on the back of the credit card when people order your products, or not? If not, which is what I suspect, how can you know that they are the legitimate card holder? This three-digit number was designed to prove identity when ordering things online, so it must be used, because I believe that this was an online order. I certainly did not come into your store to buy this trash, so it had to have been someone who either came into a store where the merchant could see who handed him the card to see that it was not me, as I am a woman, and this was a man who ordered something from you.I expect the $1 to be refunded. Otherwise, I will make my worldwide community aware of what your company is doing to me.
Thank you,
Arlene Johnson
Publisher/Author
http://www.truedemocracy.net
To access my work, click on the icon that says Magazine.Editor's note: I was compelled to check the IP number that one of the companies provided to me. It was for a man in Texas. Also, this company that refuses to refund the dollar did charge me $29.87 under a different name, File Service Help, causing me to think that it was a separate company.
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